Dear Sirs,
I would like to take a moment to recognize one of your staff members for service that I consider above and beyond the norm. From the beginning of my working relationship with your company, Mr. Trey Cox has consistently provided a level of performance that I consider nothing short of exemplary. To be more specific, Mr. Cox has: 1. Provided, at my request, a steady supply of coins, generally aboveaverage for the grade, at prices that were competitive with the rest of the marketplace: 2. Provided sound advice on coins I was considering both from your firm and others. This advice has enabled me to negotiate in a more effective manner and has assisted me in avoiding more than a few mistakes I most certainly would have made in the absence of such advice: 3. Offered me competitive prices for those coins I own that I have from time to time wished to sell; I realize the rare coin market in general is built largely on collector demand and speculation and that there is a reasonable risk associated with the purchase of rare coins. Mr. Cox has provided substantial assistance in reducing that risk, and he has done so in a timely and courteous manner. Further, he has always conducted himself as a gentleman and has always been a pleasure to work with. You are lucky to have Trey Cox in your employ, and it will be my pleasure to continue working with him in the years to come.
Sincerely,
Steve M.
Wyoming
Trey,
Gail and I wanted to thank you for all your assistance in our recent coin sales transaction that enabled us to close on the real estate deal today that locked in our retirement property on the beautiful island of St. John in the USVI. You helped make our dream a reality. The inner workings of the market for rare coins is a mystery to us and we appreciate all of the time and patience that you took to explain and work through the process with us and reassure us during the stress brought on by the time constraints. Whenever we spoke I felt a great deal of trust in your integrity, You remained calm and cool at all times regardless of the panic we were in and your professionalism and knowledge of your business was always evident. Your follow-ups were always timely, your returned calls promptly and you were always a step ahead of us.
Thank you,
Ken & Gail
